Hatchfit Physiotherapy Clinic is committed to delivering exceptional healthcare services, and technology plays a pivotal role in our operations. We are looking for an experienced and proactive IT Support Engineer to join our Dubai-based team. If you are passionate about resolving IT issues and ensuring smooth system operations, we would love to hear from you.
Key Responsibilities:
- Technical Support: Provide first-line IT support for hardware, software, and network-related issues to clinic staff.
- System Maintenance: Ensure the optimal performance of all IT systems, including computers, printers, and other peripherals.
- Network Administration: Monitor, configure, and maintain the clinic’s LAN, WAN, and Wi-Fi networks.
- Troubleshooting: Diagnose and resolve technical problems efficiently, minimizing downtime for clinic operations.
- Software Management: Install, update, and configure clinic management software and other essential applications.
- Data Security: Implement and monitor cybersecurity measures to protect sensitive patient and organizational data.
- Equipment Management: Maintain an inventory of IT equipment and recommend upgrades or replacements as necessary.
- Documentation: Record and track IT issues, solutions, and system configurations for reference and compliance.
- Training and Guidance: Assist staff in understanding and utilizing IT tools effectively.
Requirements:
- Education: Bachelor’s degree in Computer Science, IT, or a related field.
- Experience: Minimum of 2 years in IT support or a similar role.
- Technical Skills: Proficiency in troubleshooting Windows and Mac systems, network administration, and IT hardware maintenance.
- Problem-Solving: Strong analytical and problem-resolution skills.
- Communication: Excellent verbal and written communication skills to assist non-technical staff.
- Certifications: IT certifications (e.g., CompTIA, Microsoft, or Cisco) are a plus.
- Adaptability: Ability to work in a dynamic environment and handle multiple tasks effectively.
At Hatchfit Physiotherapy Clinic, our mission is to provide top-tier healthcare services, supported by seamless technology. As an IT Support Engineer, you will play a crucial role in maintaining our systems’ reliability, empowering our team to deliver exceptional patient care. If you’re ready to make a difference in the healthcare IT domain, join us in Dubai today!